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Thread: Screen PT-R4300S error E4e31

  1. #1
    Junior Member derrico is on a distinguished road
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    Apr 2013
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    Screen PT-R4300S error E4e31

    Hi friends!

    I'm having a problem initializing a CtP Screen PT-R4300S. Error E4e31 occurs.
    (Error E4e31 Command Error occurred when the recording head received the DW command)
    It is not possible to calibrate the laser diodes.
    Even forcing the source U6 (-5V) on, the error occurs.

    I already did the replacement of the Head Mother Board, and also the data cable, but this did not solve the problem.

    I've already checked the cable connectors, cleaning with Spray cleaner contacts.
    Has anyone ever seen this error occur? Thank you for your attention and support.

  2. #2
    PRC Member saifou will become famous soon enough
    Join Date
    May 2011
    Thanked 65 Times in 55 Posts
    put terminal on head board and see if it boot correctly

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