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Thread: Creo Trendsetter 800 spectrum - Help

  1. #1
    Donor pnaidoo is on a distinguished road
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    Creo Trendsetter 800 spectrum - Help

    Hi,
    I am asking for some help with with my CTP
    Our technician is out of the country and I cannot get in touch with him.

    This is the information of the CTP
    CTP Serial
    Model: TS8
    Serial No. PX110
    Date of Manufacture June 2002

    The machine Boots up without any errors
    I then put the plate in load ramp and goes into the machine ok
    After about 30 seconds I get this error in Print Console
    "unable to balance stroke to better than head bpmaxerr percent”
    There are two buttons displayed also, Resume and Abort
    If I press either one of the buttons the plate is ejected without imaging

    If you can extended any help for me I will really appreciate it.

    Thank You
    Last edited by pnaidoo; 07-08-2019 at 11:01 AM.

  2. #2
    Member JohnQ is on a distinguished road
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    Quote Originally Posted by pnaidoo View Post
    Hi,
    I am asking for some help with with my CTP
    Our technical is out of the country and I cannot get in touch with him.

    This is the information of the CTP
    CTP Serial
    Model: TS8
    Serial No. PX110
    Date of Manufacture June 2002

    The machine Boots up without any errors
    I then put the plate in load ramp and goes into the machine ok
    After about 30 seconds I get this error in Print Console
    "unable to balance stroke to better than head bpmaxerr percent”
    There are two buttons displayed also, Resume and Abort
    If I press either one of the buttons the plate is ejected without imaging

    If you can extended any help for me I will really appreciate it.

    Thank You
    Laser head is died

  3. #3
    Junior Member james1965 is on a distinguished road
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    Quote Originally Posted by pnaidoo View Post
    Hi,
    I am asking for some help with with my CTP
    Our technical is out of the country and I cannot get in touch with him.

    This is the information of the CTP
    CTP Serial
    Model: TS8
    Serial No. PX110
    Date of Manufacture June 2002

    The machine Boots up without any errors
    I then put the plate in load ramp and goes into the machine ok
    After about 30 seconds I get this error in Print Console
    "unable to balance stroke to better than head bpmaxerr percent”
    There are two buttons displayed also, Resume and Abort
    If I press either one of the buttons the plate is ejected without imaging

    If you can extended any help for me I will really appreciate it.

    Thank You
    .
    did u correct it..
    if not contact me..i can adjust temporarily till u get your technician on

  4. #4
    Member carlossc73 is on a distinguished road
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    Quote Originally Posted by pnaidoo View Post
    Hi,
    I am asking for some help with with my CTP
    Our technical is out of the country and I cannot get in touch with him.

    This is the information of the CTP
    CTP Serial
    Model: TS8
    Serial No. PX110
    Date of Manufacture June 2002

    The machine Boots up without any errors
    I then put the plate in load ramp and goes into the machine ok
    After about 30 seconds I get this error in Print Console
    "unable to balance stroke to better than head bpmaxerr percent”
    There are two buttons displayed also, Resume and Abort
    If I press either one of the buttons the plate is ejected without imaging

    If you can extended any help for me I will really appreciate it.

    Thank You
    Have you fix it? i might help

  5. #5
    Junior Member Mori is on a distinguished road
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    Lightbulb Your laser head failed ..

    Quote Originally Posted by pnaidoo View Post
    Hi,
    I am asking for some help with with my CTP
    Our technical is out of the country and I cannot get in touch with him.

    This is the information of the CTP
    CTP Serial
    Model: TS8
    Serial No. PX110
    Date of Manufacture June 2002

    The machine Boots up without any errors
    I then put the plate in load ramp and goes into the machine ok
    After about 30 seconds I get this error in Print Console
    "unable to balance stroke to better than head bpmaxerr percent”
    There are two buttons displayed also, Resume and Abort
    If I press either one of the buttons the plate is ejected without imaging

    If you can extended any help for me I will really appreciate it.

    Thank You



    your laser head must be check and calibrate,...
    that must be check with your service man , if you have internet and any-desk [software to remote computer] i can connect to your system and check and repair for you .


    if you accepet it,tell me ... ;)

  6. The Following User Says Thank You to Mori For This Useful Post:

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