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Thread: RIP for HP DesignJet 500

  1. #1
    Donor Big Mac is on a distinguished road
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    Sep 2012
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    RIP for HP DesignJet 500

    Hi all,

    I've been trying to install ColorGate production server 7 so that I can use my HP DesignJet 500, but I can't get the multigen dongle emulator to work. I'm running windows 7 64-bit and I follow the instructions to install but keep getting the following message when running the emulator:

    No devices were removed.
    Devcon failed.
    Press any key to continue...

    The program then runs in test mode as it knows there is no dongle inserted.

    Can anyone suggest a way of fixing this, or some other software that will work my printer on Win 7 64-bit?

    Apologies in advance, but I am not completely speedy and proficient when it comes to things like this.

    Thanks in advance.

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