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Thread: Prinect PDF Toolbox 2013 and OSX 10.9.4

  1. #1
    Moderator Willburwilde has much to be proud of Willburwilde has much to be proud of Willburwilde has much to be proud of Willburwilde has much to be proud of Willburwilde has much to be proud of Willburwilde has much to be proud of Willburwilde has much to be proud of Willburwilde has much to be proud of Willburwilde has much to be proud of Willburwilde has much to be proud of Willburwilde's Avatar
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    Unhappy Prinect PDF Toolbox 2013 and OSX 10.9.4

    Anyone else having issues with the above combo with Acrobat Pro 11.0.07?

    Plugin loads, but menu doesn't expand.....

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    Last edited by Willburwilde; 07-03-2014 at 07:01 PM.

  2. #2
    PRC Member SimonCharlie will become famous soon enough SimonCharlie will become famous soon enough
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    Quote Originally Posted by Willburwilde View Post
    Anyone else having issues with the above combo with Acrobat Pro 11.0.07?

    Plugin loads, but menu doesn't expand.....

    I have no issues on 10.9.4, try re-installing...

    Sc

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    PRC Member pilotexx will become famous soon enough pilotexx will become famous soon enough
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    Me too. No issues.
    It happens time ago (pretty sure with 10.8).
    I solved with an uninstall, with AppDelete, and then reinstalling.
    Try in this way, if SimonCharlie suggestion doesn't works.

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    Junior Member nyckid is on a distinguished road
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    Unhappy

    I've had similar problems with other plugins, usually after an update gets send out by Adobe. I'd try running the installer again to refresh the library files for the plugin. If that fails you can try forcing Acrobat to reload everything by deleting the Acrobat preferences from your computer.

    (I usually move them to a folder on my desktop until I'm sure it was the right thing to do, that way I still have the files just in case I need to go back.) ;-)

    You can get there using the following steps:
    1) Open the Finder
    2) Go to the Menu Bar and open the "Go" menu.
    3) Select the entry: "Go to Folder..."
    4) Enter the path of the Preferences Folder: ~/Library/Preferences

    -Ryan

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  8. #5
    Moderator Willburwilde has much to be proud of Willburwilde has much to be proud of Willburwilde has much to be proud of Willburwilde has much to be proud of Willburwilde has much to be proud of Willburwilde has much to be proud of Willburwilde has much to be proud of Willburwilde has much to be proud of Willburwilde has much to be proud of Willburwilde has much to be proud of Willburwilde's Avatar
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    issue sorted, uninstall of Acrobat and Re-install. Thanks peeps

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