we have a problem with PTR8600, seems this is a problem with one PCB board: all datas shows "0". first, we thought this is a problem with dew condensation sensor, we replaced it, but the problem stays the same.
Now, to check whether its PCB problem, we need to replace it with workable one. Screen offered us to buy such board for several thousand euros... And no chance to return it in case if its not a board problem.
this is a big amount for us, and we are not sure whether it helps us. we can't risk without knowing for 100%
Maybe someone can advice us how we can diagnose this board?
We could buy either new or used workable board and replace it on our CTP to see whether it helps us. First, we can pay some advance charge for it. If it is not board problem, we will return it back (of course, we gonna make a gurantee letter for it).
If your board solves our problem, we will make the balance payment.
Please make me any suggestions, because we can't solve the problem for 2.5months, really tired of it
Am attaching log error page, who is technician pls look it
The board part number is S100116688V00 - PCB 64LD_CPU2E V1.21 - board S100006570V00