ApogeeX (v 2 so quite old really) running Palladio 30 and an old 7600 Epson inkjet proofer shown in the TPs as Sherpa. Anyhoo the printer squirted its last picolitre of the worlds most expensive liquid the other day. So we connected a newer Epson 7800, it shows up in the parameter sets and indeed it shows up in the workflow as of the printer options.
However that's where the story ends...ie there's no further progress. On checking the error report log, the message is that the new printer is unreachable (however it can be seen on the net work and I can send files to the EFI Hotfolder that do run successfully) the sidebar printer icon then changes status to Offline.
I've looked through the parameter sets and cannot see where to alter where Apogee looks for the printer.
As usual the answer must be staring me in the face but I'm struggling with the logic.
Any assistance appreciated before I go insane.