User Experience (UX) can be strongly influenced by behavioral factors such as emotions, beliefs, preferences and even cultural backgrounds. Being aware of this, Web designers keep developing strategies to improve the overall UX with the help of storytelling, tools for problem solving, relationship engineering and costumer service improvement. This Smashing eBook "User Experience Design" (eBook #15) provides you with insights on how to improve your website based on the most important UX principles.
This eBook is part of the Smashing UX Design Bundle. If you are eager to learn more about Web Usability, this bundle might be just right for you!