I've been trying to install ColorGate production server 7 so that I can use my HP DesignJet 500, but I can't get the multigen dongle emulator to work. I'm running windows 7 64-bit and I follow the instructions to install but keep getting the following message when running the emulator:
No devices were removed.
Press any key to continue...
The program then runs in test mode as it knows there is no dongle inserted.
Can anyone suggest a way of fixing this, or some other software that will work my printer on Win 7 64-bit?
Apologies in advance, but I am not completely speedy and proficient when it comes to things like this.
Thanks in advance.