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Thread: Pantone Color Manager - Problem

  1. #1
    Banned frknight is on a distinguished road
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    Pantone Color Manager - Problem

    Dear,
    I am facing a problem in Pantone Color Manager - PC as follows:

    Your access to palette 'PANTONE+ Color Bridge Uncoated-V2' has expired. You will not be able to use it or its colors in other palettes until access is restored. Verify your PantoneLIVE status and try again. If you are done with this palette, you can remove it from your system.

    any solution for above problem.

    thanks

  2. #2
    Donor alvo is on a distinguished road
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    MAC users:

    Go to Macintosh HD/Users/(username)/Library*/Application Support/PANTONE/PantoneColorManager
    From the above location, delete the PantoneLIVE folder
    Restart PANTONE Color Manager. You will see notice that the PANTONE Fan Deck libraries are out of date; click on 'click here' to start the update process.
    Click update when prompted to apply the updates. The problem will be resolved.
    *Under Mac OSX 10.9 (aka Mavericks) or 10.10 (aka Yosemite), the Library folder is hidden. You will need to adjust your System Preferences to view hidden files using the following procedure:

    Open Finder
    From the View menu at the top of the screen, choose as columns to open the Finder window in column view.
    In the left-hand column, select your Hard Disk
    In the next column, select Users
    In the next column, select your User name Folder
    Hold command key
    Click on Go Menu at the top of the screen
    Select Go to Folder
    Release command key
    In the Go dialog,type in library
    Click on the Go button. Contents of Library folder will be displayed, and you may proceed from step 1 above.
    WINDOWS Users:

    Go to C:\Users\your username\AppData**\Roaming\PANTONE\PantoneColorMan ager
    From the above directory, delete the PantoneLIVE folder
    Restart PANTONE Color Manager. You will see notice that the PANTONE Fan Deck libraries are out of date; click on click here to start the update process.
    Click update when prompted to apply the updates. The problem will be resolved.
    **AppData is a hidden file; you will need to adjust your Folder Options to view hidden files and folders.

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