I hope you guys can help me out because I have no idea why it won't work. I have a VMware fusion Windows 7 Starter installed with Illustrator CS5 and have installed Deskpack 10. I'm trying to run Esko Boxes but each time I create a sample box it won't place it in the illustrator file, when I try to place it Illustrator says it's an unknown format. I also tried creating my own dieline and have the software create the .ard file from it but the same thing happened. I was wondering if anyone knows why this is happening.
Thanks guys, I thought it might have something to do with it. But now it won't save the ard file. Each time I click the save button nothing happens. I have it running in Windows XP sp3 with Illustrator CS5.